Features built for ServiceNow CRM teams

Enhance individual contact records with verified work and personal emails, direct phone numbers, social profiles, job titles and employment history. Our enrichment engine matches by email, name and company domain, returning up to 70 additional data points so your sales and support teams have all the context they need.

Unlock deeper firmographic data for any organization, including revenue bands, employee headcount, funding rounds, technology stack, NAICS and SIC codes, and key decision makers. Simply pass a company domain and our service returns structured company intelligence so you can segment and prioritize leads effectively.

Stay ahead of the curve with real‑time insights. Pull the latest news articles, funding announcements, new job postings and technology signals related to your accounts and prospects. These dynamic data points help you spot triggers and craft timely outreach campaigns.

Understand the competitive landscape at a glance. Identify direct competitors, similar companies and adjacent markets so you can refine your go‑to‑market strategies, identify partnership opportunities and anticipate industry shifts.

Our platform logs every API request to ensure transparent billing and compliance. Your subscription includes 1,000 enrichments per month; additional calls are billed at competitive rates. Detailed usage dashboards keep you informed and accountable.

The NowEnrich app installs directly from the ServiceNow Store. Configure your API key once and start enriching accounts and contacts from any record view with one click. Our integration respects role‑based access controls and keeps your data secure within your instance.

Set up automated enrichment schedules tailored to your needs. Configure different refresh intervals for Companies, Contacts, Leads, and other record types. Keep critical accounts updated daily while refreshing less active records weekly or monthly. Customize enrichment frequency based on record priority, stage, or custom criteria to optimize your enrichment usage and ensure your most important data stays current.